Smart spaces & services software for FM teams

Workplace experience software helps facility management teams ditch the complexity of juggling multiple tools and consolidate their operations on one seamless platform.

Group of four colleagues around a table in a modern office, discussing work with laptops and papers.

Helping FM Teams Manage the Modern Workplace

“Easy, fast, functional, great support and an innovative product!”

Key Challenges GemEx Solves for FM Teams

Space Utilisation + Optimisation

Challenge: FM teams often struggle to make the most of available space, leading to underutilised areas and inefficiencies.

Solution: GemEx provides real-time data on space usage, helping FM teams identify underused areas and optimize space allocation to meet organizational needs.

Dashboard showing bar chart of usage across work pods and collaboration rooms, with donut charts summarising data by space type.

Adapting to Hybrid Work Models

Challenge: The rise of hybrid work has made it difficult to manage office layouts and ensure that space is used effectively.

Solution: GemEx workspace tools allow FM teams to reconfigure office layouts, manage bookings, and ensure that workspaces meet the needs of a hybrid workforce.

Panel showing booking durations and a bar chart of bookings by weekday, with Monday and Thursday highest and Wednesday lowest.

Maintenance

Challenge: Managing routine maintenance while minimising downtime can be difficult, especially in large facilities with complex systems.

Solution: GemEx has automated alarms which can be set-up for maintenance scheduling and tracking, ensuring that tasks are completed on time and reducing the likelihood of unexpected breakdowns.

Interface showing a table of service requests filtered by category, with options to add comments and manage entries

Managing Visitor Access

Challenge: Ensuring secure and efficient visitor management can be difficult, particularly in busy facilities.

Solution: GemEx simplifies visitor management with features like pre-registration, touchless check-ins, and real-time notifications to hosts. This streamlines the process, enhances security, and improves the visitor experience.

Interface showing signed in visitors with options to notify reception, including  I’m on my way, I’ll be there soon  and Send them up options.

Data-Driven Decision Making

Challenge: FM teams need accurate data to make informed decisions, but gathering and analysing this data can be time-consuming and complex.

Solution: GemEx provides real-time analytics and reporting on various aspects of facility management, from space utilisation to energy consumption. This empowers FM teams to make data-driven decisions that enhance efficiency and effectiveness.

ashboard with charts showing desk and meeting room occupancy, including city comparisons, pie charts for average and peak use, and a booking behaviour breakdown.

Enhance Employee Experience

A custom workplace app to book on-site amenities, use as touchless building entry and receive news.

Improve Cleaning Services

Tech for cleaning teams to improve efficiency with real-time alerts and a full history of cleaning activities.

Improve Indoor Air Quality

Monitor levels on temperature, humidity, Co2, VOCs and many more factors to promote a healthier environment for building occupants.

Office Space Optimisation

Real estate is your second most expensive asset. With our IWMS you can utilise portfolio data to improve your space management strategy.

Transform Your Operations

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Easy Requests Submission

Employees reported issues—all from their phones. The coffee machine? Fixed within hours. Lights? No more flickering.

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Space Management

Using GemEx, you analysed floor plans leading to moving teams closer to windows, creating collaborative zones.

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On-the-go Mobile App

Your occupants rejoiced—they could finally find desks and meeting rooms without wandering aimlessly.

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Scalable and Flexible

Whether you’re managing a single site or a global portfolio, GemEx scales with your needs, offering customisable solutions that grow with your organisation.

How FM Teams can excel