We’re excited to introduce new enhancements to our Booking Services feature, making it easier than ever to request, manage, and oversee booking requests within GemEx app. Whether you’re an employee booking a meeting room or an admin managing catering and setup, our latest updates bring more flexibility, efficiency, and transparency to the process.
For Employees: Take Control of Your Bookings
No more back-and-forth emails—now, you can request and manage services directly in the app.
- Find What You Need Fast: Use filters to select the right services, from catering to AV equipment, ensuring your meeting or event runs smoothly.
- Add Services to Your Booking: Need coffee for your team or a projector for a presentation? Easily select and customise services with specific delivery times, extra requirements, and notes.
- Stay Organised: View a clear summary of all requested services, whether chargeable or non-chargeable, helping you track costs and avoid surprises.
- Make Changes Easily: Plans changed? Modify or cancel service requests in seconds through the “Manage Services” page, giving you flexibility and peace of mind.
A Seamless Experience for Employees
Employees no longer have to rely on administrators for simple service requests. This self-service capability means fewer delays and greater efficiency in managing workplace resources. By putting control in employees’ hands, businesses can streamline operations and boost overall productivity.
For Booking Admins: Smarter Tools, Less Hassle
Admins now have more flexibility to create and oversee service requests efficiently, making workplace management easier than ever.
- Customise Service Options Set up and assign services based on location, resource type, or specific needs, ensuring the right services are available where and when they are needed.
- Manage Requests for Others – As a Booking Admin, you can add catering, AV, or other services to a booking on behalf of others, reducing the burden on employees.
- Track Everything in One Place – Get real-time updates on service requests, prevent scheduling conflicts, and streamline approvals, ensuring that everything runs smoothly.
Enhancing Efficiency for Booking Admins
With a structured and clear service request system, admins can better plan resources, reduce last-minute changes, and improve overall service delivery. The ability to scope services to specific buildings, floors, or even individual meeting rooms ensures that only relevant options are available, making the process even more efficient.
The Benefits
These updates mean less friction, more control, and a stress-free booking experience. Whether you’re booking for yourself or managing services for a team, everything is now simpler, faster, and more transparent.
- Employees can independently manage and customise their service requests.
- Admins gain full visibility and control over all service bookings.
- No more miscommunications or last-minute surprises.
- A more organised, efficient, and productive workplace.
Experience the Future of Booking Services
The way we manage workplace services is evolving, and these enhancements are designed to make the process smoother for everyone. Check it out today!
