Are you tired of the hassle of managing your bookings and service requests separately? Spica has heard your concerns and is excited to introduce our Booking Services update. This enhancement promises to revolutionise your booking experience, offering you greater control, convenience, and efficiency. Join us as we dive into the details of this exciting new product update that will make your life easier and your work more streamlined.
Simplify Your Booking Journey
Booking Services now offers an extended feature that allows you to filter resources based on your specific needs. Need a meeting room with video conferencing capabilities? A workstation with a specific software configuration? Now, you can effortlessly find the perfect resource by filtering based on the services you require. Adjust the proposed date and time to fit your schedule, and you’re well on your way to a seamless booking experience.
Book with Confidence
Once you’ve found the ideal resource, you can book it with confidence in just a few clicks. Gone are the days of complicated and cumbersome booking processes. With GemEx’s enhanced Booking Services update, you can easily secure the resources you need.
Tailor Your Reservation
The new service confirmation screen will display all relevant service categories available for the selected resource. Customise your booking by adding the specific services you require. You can even leave notes or modify the delivery and collection times to match your unique needs.
Streamline Chargeable Services
For chargeable services, you can now add a cost center to complete the request seamlessly. Say goodbye to confusion and hello to clarity in your booking process.
Confirmation and Peace of Mind
Once you’ve finalised your booking, a confirmation screen will appear, ensuring that all your booking details are accurate. No more second-guessing – you can book with confidence.
Manage Requests with Ease
Easily access and manage your service requests by navigating to “My Bookings” and viewing the requests on the booking page. Everything you need is just a few clicks away.
Booking admins will be thrilled to discover that they can now add services directly onto bookings from within GemEx itself. This streamlines the process and makes managing bookings even more convenient. Edits to service requests assigned to active bookings are effortless, ensuring that your bookings remain flexible and adaptable. With fewer validation and rules applying to booking admins, the user experience is smoother and more efficient than ever.
What’s new?
We are excited to present the following new features:
- Service Hierarchy Configuration: Experience the flexibility of configuring your own service hierarchy to match your unique requirements.
- Enhanced Booking Experience: Add services and mobile assets directly onto your bookings, enabling a comprehensive booking experience tailored to your needs.
- Improved Service Request Management: Service providers can now access and manage service requests conveniently through the dedicated “Service Requests” page in GemEx. This allows for better prioritisation and timely delivery of requested services.
Experience Efficiency and Convenience
We are thrilled to bring you these enhancements to streamline your booking process and make it more efficient than ever. Try out the new Booking Services feature and enjoy a seamless experience from start to finish. For more information, please reach out to our support team or refer to the updated user guide.
Spica are committed to providing solutions that simplify your work life and help you achieve your goals. Don’t miss out on this opportunity to upgrade your booking experience with our latest feature enhancements. Start enjoying the convenience and efficiency of Booking Services today!
